AFSLIC strives to provide high level and friendly customer service as well as timely and accurate claims payment for each member who incurs a claim. For questions or issues arising from the payment of a claim, or to call for benefit questions and customer service, please contact International Benefits Administrators who process all claims for AFSLIC and are pleased to assist you.
For providers, all claims may be mailed to the below address and our customer service support staff is available to provide you with claims status and payment updates as well as coverage information for our members.
For Claims and Customer Support:
International Benefits Administrators, LLC.
P.O. Box 9306
Garden City, NY 11530
Telephone: (866) 258-4019